Tuesday, February 15, 2011

“Working” from home

Many people think that working from home doesn’t really involve work at all. With no bosses around, and with a wide selection of daytime TV, you are free to do anything and no one but the Danoz Direct call centre will be any the wiser. The reality, though, is almost exactly the opposite.

When in the office, most workers will try their hardest to do as little work as possible. Everyone can press “alt-tab” with the agility of a ninja and internet logs can be hacked so that no one knows you visit Lady Gaga’s website. Games are installed with “boss” keys, which show something work related when someone is near. (Unfortunately, “work related” is only a spotty game developer’s guess at what real work looks like, which is invariably an out of date spreadsheet of completely irrelevant data. This will only cause your boss to grumpily ask “Why are you spending your time looking at an out of date spreadsheet of completely irrelevant data?”)

However when working from home people are acutely aware that no one is looking over their shoulder and that when they next turn up to work their output will be scrutinised. This knowledge sends most people into a guilty frenzy which means they produce more in four hours at home than they would in two weeks at the office.

Management conferences have whole seminar streams based on this concept of “Productivity Through Guilt” or PTG. This is why, despite the obvious productivity gains, managers must seem reluctant to allow people to work from home. PTG is only effective when sitting on your back verandah with a glass of wine, a laptop and no pants is seen as a privilege that you don’t deserve and that might be snatched away at any time, rather than a right.

Monday, January 31, 2011

Pain in the art

In a response to a recent fashion audit, the Plankton offices will be undergoing a redesign. According to the auditors, the sixteen greys used in the current “Rising Storm” colour palette were too distracting. It will be replaced with “DrabbĂ©”, a two tone palette consisting of “grey” and “gray”.

Management fought against using two tones, fearing that this was still too much stimulation, but Conrad, the company stylist, made an impassioned plea to the Plankton board. ‘She is all about, how you say, comparison, no?’ he said in an accent that he hoped the board would find continental and exotic, but ended up sounding fake and just a little racist. ‘Ow can you make ze claim that something is truly grey, unless you compare it to something slightly less grey, no?’

So, with such flawlessly fashionable logic behind the design, the refurbishment is in full swing, and with it you can expect some aesthetic changes:

  • The bright green exit signs and garish red fire extinguishers have been removed and replaced with bas reliefs depicting significant events in Plankton’s history.
  • The first aid kit and defibrillator shall remain (as symbolic reminders of the pain and suffering we should all endure) but will be glued shut to the wall to ensure people don’t clutter the office with nasty bandaids or shout “CLEAR!” at artistically inappropriate times.
  • Windows will be replaced with a photorealistic mural of the outside view and air conditioning ducts will be sealed over. This will ensure that employees are guaranteed a stable and safe work environment, regardless of what is happening in the real world.

Also, where possible, staff will be asked to work from home. This is to ensure that the office is kept clean of food scraps, office waste, piles of documents, computers or people.

Wednesday, January 26, 2011

Don’t show your booty

Information is like gold and must be hoarded to ensure its scarcity and value. Within a company, the guardians of information are like dragons who have been laying on beds of knowledge for so long that various bits of data have been encrusted onto their underbellies. Those who seek this information must, like adventurers of old, use any number of tricksy tactics to relieve the hoarders from their infobooty.

Since the publication of an Office Tip last year which advised on how to interrupt people, office productivity has plummeted. While the “adventurers” have been able to obtain the information they seek, the “dragons” have been forced not only to part with it, but also to interact with co-workers.

If you are a data dragon, avoid interruptions by making it hard for people to find you. You can achieve this just by sitting at someone else’s desk, however there are alternatives:

  • Book a meeting room. Be warned, though: any person sitting alone in a meeting room will attract the kinds of people who will have to ask: “with all your friends, are ya?” (Note that when in school, these were also the people who “made you look”.)
  • Wear a disguise. No-one ever asks the new guy for information. Also, no-one wants to speak to the weirdo with an obviously fake nose.
  • Call in sick. Sure you will be using your sick leave to do work, but the fact that you are willing to do that is in itself a symptom of a deep illness, and any doctor would be willing to sign a note saying so.

The definitive way to avoid interruptions is to go to work for a different company. You must be aware, though, that when you change companies you will no longer be a dragon but merely another hairy-footed data thief on a quest for truth.

Friday, January 14, 2011

Getting your feet under the desk

Thanks to an Employment Act loophole found many years ago by Plankton’s highly paid legal team, Plankton staff are only allowed 2.5 days of annual leave a year. Most staff store this leave up so that every 4 years they can take 2 whole weeks off - and relatives of Plankton employees have learned to plan important events like weddings, births and funerals around this schedule.

When going on recreation leave, some people like to do absolutely nothing. Other people think “I do that every day at work!” and so try to cram as many active pastimes into their break as possible: waterskiing, snowboarding, waterboarding etc. Either way, returning to work after a long break can take some adjustment, but a little preparation can make the transition easier.

Before going on leave, finish (or destroy all evidence of) any outstanding tasks. If, on your return, you pick up something you were working on before your break it will immediately set your mind back to that time and it will be as if your two weeks on the foreshore of the Bendigo creek never happened.

Upon your return, set aside a whole day just to read emails. Leaving your work computer for two weeks will cause a large backlog of emails which you will be tempted to quickly skim and delete. But just because you have been away does not make an email less important. Therefore each offer for cheap watches or personal enhancement medications should be read carefully and treated on its own merits.

Most importantly, do not start your new work semester with any adages. Statements that begin with words like “This year I promise I will” seem like a great way to start fresh. However it will only make your inevitable fall into the same old rut all the more painful. Remember: zero expectations equals zero disappointment.

Sunday, August 22, 2010

It’s not the size that counts…

Any company that produces something will be faced with the task of estimating effort. (A company that produces nothing only has to estimate how long they think they can keep afloat.) Whether you build hovercrafts or databases, someone is going to want to know how long you think it will take, so that they can then ask “can you do it in half that?”

Estimates are used by different people in different ways. Marketing use estimates to determine the maximum amount they can get away with charging for a product. Clients use estimates to work out the smallest amount they can get away with paying for a product. And the estimators themselves use the estimates to indicate their willingness to create the product in question - the higher the estimate, the more reluctant they are.

Estimates are usually based on some form of written requirement from the client. To get an idea of the size of the project, reformat this document using a standard font size, line spacing and margin settings. Then print it on 80GSM paper, and bind with a single 26/6 staple. Weigh this document, in grams (accurate to the 3rd decimal place) take away 6.738 and then multiply this number by 11.375. The resulting number is your estimate by weight, known as a heftimate. (Note that more important projects, such as tenders, may be printed on a better class of thicker paper, bound in folders with metal rings. These heavier documents will provide larger heftimates which in turn reflects the gravitas of the project.)

Heftimation in incredibly accurate, and takes the guesswork out of sizing a project. This means that projects are more likely to come in on budget, clients will be happier, and most importantly it means that no one will ever need to use the word “guesstimate” ever again.

Tuesday, August 3, 2010

A weighty problem

It may come as a surprise to some that the sedentary nature of working in the software industry can significantly increase your weight. Plankton has found that the cumulative waistline of all staff has risen from a modest 1,594cm to 7,438cm in the last three weeks alone. For a company that only employs 37 people, this is quite a concern. While Plankton does what it can to prevent employee weight gain (including providing caffeinated drinks to increase metabolism and hi-carb foods to maintain elevated energy levels) there are measures that each individual staff member can also undertake to help take the stress off the company floorboards.

The quickest way to lose weight in the office is to desimplify your communications. When typing a document, approximately 7.8 kilojoules are burnt with every keystroke. Therefore the more words you use, and the longer each word is, the better your document will be for you.

But the health benefits of a larger document do not stop there. When printed, this mega-document will cause the printer to run for longer and hotter, thus increasing the already sauna-like conditions in the office. The larger printed document will, obviously, be heavier, especially if the company-recommended “weight loss printer settings” (font size 36, triple spacing and single side) are used. This will make lifting the document an exercise regime all in itself.

This larger document will also require more reviewing. Larger review teams, having more meetings, means that more people will move from their desks to meeting rooms and back, all while carrying this impressive dumbell-esque tome. Consequently, the more words a document has, the more changes are likely to be required, which means more reprinting, more reviewing and more meetings.

This cycle will hopefully continue until the documents people create are bigger and heavier than the people that created them.

Friday, July 9, 2010

Busyus Interruptus

For the last 28 years the Grindstone Institute has been performing studies on office busyness, and have today released their findings. The paper, which most people will themselves be too busy to read, reveals that finding out if someone is too busy to be interrupted is the leading cause of workplace interruptions.

‘It’s all very quantum’ said Dr. Charles Higgs-Boson, Lead Boffin on the project. ‘Basically, it’s impossible to observe the state of someone’s busyness without disturbing that busyness. Interrupting someone with the question “Can I interrupt?” will at best result in a withering response of “Apparently” and at worst lead to filling in a workplace incident form.’

If you must speak with someone but suspect they might be too busy, try sending an email. Emails are the most unobtrusive form of office communication. Email servers can be slightly unreliable though, so after sending it also go up to the person, let them know you sent them an email, and give them a quick rundown of the content.

If you prefer, call the person, let the phone ring once and then hang up. If they are busy they can choose to ignore it, and if they are not they can use the caller ID feature to ring you back. Do this every five minutes until you hear from them.

Sometimes you need to actually speak to someone face to face. Rather than talking to the person in question, however, approach their neighbour. Ask your questions clearly and loudly. If you can use words that sound remarkably like the name of the potentially busy person then all the better.

‘But be careful of the Busyness Feedback Loop®,’ warns Dr. Higgs-Boson. ‘Too often we see people spending so much time determining the best ways to interrupt others that they themselves become so busy they can no longer be approached.’

Passive Delegation

When you are assigned a task, it is because someone with authority doesn’t want to do something themselves. While you may be tempted to just...