Wednesday, January 26, 2011

Don’t show your booty

Information is like gold and must be hoarded to ensure its scarcity and value. Within a company, the guardians of information are like dragons who have been laying on beds of knowledge for so long that various bits of data have been encrusted onto their underbellies. Those who seek this information must, like adventurers of old, use any number of tricksy tactics to relieve the hoarders from their infobooty.

Since the publication of an Office Tip last year which advised on how to interrupt people, office productivity has plummeted. While the “adventurers” have been able to obtain the information they seek, the “dragons” have been forced not only to part with it, but also to interact with co-workers.

If you are a data dragon, avoid interruptions by making it hard for people to find you. You can achieve this just by sitting at someone else’s desk, however there are alternatives:

  • Book a meeting room. Be warned, though: any person sitting alone in a meeting room will attract the kinds of people who will have to ask: “with all your friends, are ya?” (Note that when in school, these were also the people who “made you look”.)
  • Wear a disguise. No-one ever asks the new guy for information. Also, no-one wants to speak to the weirdo with an obviously fake nose.
  • Call in sick. Sure you will be using your sick leave to do work, but the fact that you are willing to do that is in itself a symptom of a deep illness, and any doctor would be willing to sign a note saying so.

The definitive way to avoid interruptions is to go to work for a different company. You must be aware, though, that when you change companies you will no longer be a dragon but merely another hairy-footed data thief on a quest for truth.

Friday, January 14, 2011

Getting your feet under the desk

Thanks to an Employment Act loophole found many years ago by Plankton’s highly paid legal team, Plankton staff are only allowed 2.5 days of annual leave a year. Most staff store this leave up so that every 4 years they can take 2 whole weeks off - and relatives of Plankton employees have learned to plan important events like weddings, births and funerals around this schedule.

When going on recreation leave, some people like to do absolutely nothing. Other people think “I do that every day at work!” and so try to cram as many active pastimes into their break as possible: waterskiing, snowboarding, waterboarding etc. Either way, returning to work after a long break can take some adjustment, but a little preparation can make the transition easier.

Before going on leave, finish (or destroy all evidence of) any outstanding tasks. If, on your return, you pick up something you were working on before your break it will immediately set your mind back to that time and it will be as if your two weeks on the foreshore of the Bendigo creek never happened.

Upon your return, set aside a whole day just to read emails. Leaving your work computer for two weeks will cause a large backlog of emails which you will be tempted to quickly skim and delete. But just because you have been away does not make an email less important. Therefore each offer for cheap watches or personal enhancement medications should be read carefully and treated on its own merits.

Most importantly, do not start your new work semester with any adages. Statements that begin with words like “This year I promise I will” seem like a great way to start fresh. However it will only make your inevitable fall into the same old rut all the more painful. Remember: zero expectations equals zero disappointment.

Sunday, August 22, 2010

It’s not the size that counts…

Any company that produces something will be faced with the task of estimating effort. (A company that produces nothing only has to estimate how long they think they can keep afloat.) Whether you build hovercrafts or databases, someone is going to want to know how long you think it will take, so that they can then ask “can you do it in half that?”

Estimates are used by different people in different ways. Marketing use estimates to determine the maximum amount they can get away with charging for a product. Clients use estimates to work out the smallest amount they can get away with paying for a product. And the estimators themselves use the estimates to indicate their willingness to create the product in question - the higher the estimate, the more reluctant they are.

Estimates are usually based on some form of written requirement from the client. To get an idea of the size of the project, reformat this document using a standard font size, line spacing and margin settings. Then print it on 80GSM paper, and bind with a single 26/6 staple. Weigh this document, in grams (accurate to the 3rd decimal place) take away 6.738 and then multiply this number by 11.375. The resulting number is your estimate by weight, known as a heftimate. (Note that more important projects, such as tenders, may be printed on a better class of thicker paper, bound in folders with metal rings. These heavier documents will provide larger heftimates which in turn reflects the gravitas of the project.)

Heftimation in incredibly accurate, and takes the guesswork out of sizing a project. This means that projects are more likely to come in on budget, clients will be happier, and most importantly it means that no one will ever need to use the word “guesstimate” ever again.

Tuesday, August 3, 2010

A weighty problem

It may come as a surprise to some that the sedentary nature of working in the software industry can significantly increase your weight. Plankton has found that the cumulative waistline of all staff has risen from a modest 1,594cm to 7,438cm in the last three weeks alone. For a company that only employs 37 people, this is quite a concern. While Plankton does what it can to prevent employee weight gain (including providing caffeinated drinks to increase metabolism and hi-carb foods to maintain elevated energy levels) there are measures that each individual staff member can also undertake to help take the stress off the company floorboards.

The quickest way to lose weight in the office is to desimplify your communications. When typing a document, approximately 7.8 kilojoules are burnt with every keystroke. Therefore the more words you use, and the longer each word is, the better your document will be for you.

But the health benefits of a larger document do not stop there. When printed, this mega-document will cause the printer to run for longer and hotter, thus increasing the already sauna-like conditions in the office. The larger printed document will, obviously, be heavier, especially if the company-recommended “weight loss printer settings” (font size 36, triple spacing and single side) are used. This will make lifting the document an exercise regime all in itself.

This larger document will also require more reviewing. Larger review teams, having more meetings, means that more people will move from their desks to meeting rooms and back, all while carrying this impressive dumbell-esque tome. Consequently, the more words a document has, the more changes are likely to be required, which means more reprinting, more reviewing and more meetings.

This cycle will hopefully continue until the documents people create are bigger and heavier than the people that created them.

Friday, July 9, 2010

Busyus Interruptus

For the last 28 years the Grindstone Institute has been performing studies on office busyness, and have today released their findings. The paper, which most people will themselves be too busy to read, reveals that finding out if someone is too busy to be interrupted is the leading cause of workplace interruptions.

‘It’s all very quantum’ said Dr. Charles Higgs-Boson, Lead Boffin on the project. ‘Basically, it’s impossible to observe the state of someone’s busyness without disturbing that busyness. Interrupting someone with the question “Can I interrupt?” will at best result in a withering response of “Apparently” and at worst lead to filling in a workplace incident form.’

If you must speak with someone but suspect they might be too busy, try sending an email. Emails are the most unobtrusive form of office communication. Email servers can be slightly unreliable though, so after sending it also go up to the person, let them know you sent them an email, and give them a quick rundown of the content.

If you prefer, call the person, let the phone ring once and then hang up. If they are busy they can choose to ignore it, and if they are not they can use the caller ID feature to ring you back. Do this every five minutes until you hear from them.

Sometimes you need to actually speak to someone face to face. Rather than talking to the person in question, however, approach their neighbour. Ask your questions clearly and loudly. If you can use words that sound remarkably like the name of the potentially busy person then all the better.

‘But be careful of the Busyness Feedback Loop®,’ warns Dr. Higgs-Boson. ‘Too often we see people spending so much time determining the best ways to interrupt others that they themselves become so busy they can no longer be approached.’

Tuesday, June 22, 2010

Presentation Palpitations

As part of your role you may be required to give a presentation to clients. This can cause a lot of stress. When you speak to clients you are not just representing Plankton: for that moment in time you are Plankton. Everything you say is a reflection on the company, and it is likely that each client’s opinion of Plankton will be altered by what you have to say. So as long as you perform perfectly, there shouldn’t be anything to stress about.

If you look for help outside Rob’s Office Tips (fine, whatever, as if I care) you will be told that you should know your material. This is great if you are trying to mould impressionable minds - like a “groovy” university lecturer or a cult leader - but a presentation to clients is different. Clients desperately need to know they are the smartest person in the room. So if acting stupidly doesn’t come naturally then make sure you know nothing about your topic and provide clients ample opportunities to correct you.

One common technique to overcome fear of public speaking is to picture the audience naked. However this can be quite taxing on the imagination. Spending all your time wondering what is under Frieda’s cardigan will certainly divert you from stress, but the extra mental effort may also distract you from your actual presentation. The company database contains pictures of many of our clients and by using photo editing software to combine these photos with pictures downloaded from select internet sites, you won’t have to imagine what these people look like naked, you will be able to see it for yourself. To ensure full disclosure, include the pictures in your presentation. This also works as an icebreaker.

If all goes well your clients will walk away feeling smarter and sexier than they will ever be in real life.

Thursday, June 10, 2010

Rumour Millers

People love a good rumour. But as with the insane ramblings of Nostradamus, the truthfulness of any office rumour can only be determined after the events in question have taken place. However, certain types of people share certain types of information, and you can soon learn to recognise patterns of rumours based on their source.

  • Cynifacts – These people will spread rumours that do contain an element of truth, but getting to it means cutting through Eeyore-esque levels of pessimism and cynicism. Even rumours of positive events - such as a company party - are presented negatively: “I heard they’re not inviting that guy who was sacked four years ago after he set fire to Roger’s fish tank. They’re so cheap.”
  • Enigma Machines – These people generally know something but have been sworn to secrecy and so will often speak in code. They wiggle eyebrows, tap noses, and say things like “well I’d like to tell you but…” This means they are more interested in telling you that they know something, rather than telling you what it is. Usually any information these people hold is so trivial that most people either already know or just don’t care.
  • Misinformants - These people usually start their sentences with “I shouldn’t be telling you this…” and the reason they shouldn’t be telling you is that they know that they just made it up.
  • Management – These people know lots of secrets. In many ways it is a manager’s job to keep secrets so that the rest of the company can get on with their actual work without the burden of knowledge. Managers will not share a secret with anyone until they no longer wish it to be a secret, at which point they will let the Enigma Machines, the Cynifacts and even the Misinformants spread the word in their own special ways.

Passive Delegation

When you are assigned a task, it is because someone with authority doesn’t want to do something themselves. While you may be tempted to just...